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General contracting conditions

This agreement regulates the general conditions of purchase of the various services offered on this website by QUÉ HACER EN BCN, commercial name under which acts professionally MARMED OCIO, CULTURA Y GASTRONOMÍA, S.L. with NIF B66997990 and address in Barcelona, ​​Gran Via de les Corts Catalanes 501, 3º 1ª, 08015 de Barcelona, ​​henceforth QUÉ HACER EN BCN.

The CUSTOMER at the moment that completes the registration process, and buys any of our services, accepts and submits expressly to the clauses specified below, as well as to the conditions of access and use of our portal and its privacy policy, accessible through the link "Legal Notices".

The CUSTOMER acknowledges having sufficient legal capacity to bind himself contractually.

This contract is permanently accessible in the legal notices of our website, and can be downloaded in PDF format at the time of contracting. IMPORTANT: By clicking on the "Buy" button, you are considered to be informed and expressly assume that, once the digital content has been provided by the virtual download of the purchased product, the service must be understood as executed, so in accordance with article 103.m of the Royal Legislative Decree 1/2007, of November 16, for the Defense of Consumers and Users, will not have the right of withdrawal once the service object of the present purchase has been provided.

1. Prices

In consideration for the product purchased, the CLIENT agrees to expressly pay QUÉ HACER EN BCN the amounts specified at the time of purchase in the price list established on the website for the chosen services.

The products offered on this website are subject to Value Added Tax (VAT/IVA).

The prices that are detailed for each SI product include VAT/IVA (21%).

2. Purchase procedure

Through this website only orders may be made by individuals over 14 years and companies.

On the website, all our services are detailed individually. The procedure to carry out and manage the purchase is indicated on the website and only the following steps should be followed:

a. Choose the product you want to acquire.

b. When selecting a product it can be added to the Shopping Cart and you can choose between continuing to buy or process the order.

c. To process the order, if it is the first time you access our portal, you must complete a registration form with your personal, profile and billing information to create a personal account. In case you are a registered user, to continue with the purchase process, you will only have to enter the username and password that you generated in the first purchase. The user and password are personal and correspond to the person who made the registration process, who is exclusively responsible for their custody. Through your account you can manage the information we have and modify or update your data.

d. Then, the order will be verified where the selected items are detailed one by one and the total price is calculated.

e. Likewise, it will be necessary to indicate an address for billing purposes of the purchase made. It will be possible to indicate a unique address for billing and delivery.

f. Once the process has been processed, it will be necessary to previously mark a check box to read and accept the terms and conditions of sale.

g. On the website, you will be provided with the mechanisms so that payment can be made depending on the system chosen in each case.

h. Once you have entered the data for the payment, you must confirm the order by clicking the corresponding buy button.

i. Once the corresponding purchase button has been pressed and the payment has been confirmed, the product will be delivered.

The CUSTOMER is informed that the descriptions of the services on the website are an approximate image of the services offered, so it is possible that they may differ from the original. The descriptions of the services offered through this website are made purely for information purposes.

3. Availability and Delivery

The services offered by QUÉ HACER EN BCN are available for immediate delivery only in Spain (peninsular territory).

Orders will be processed once the payment has been received correctly. Under normal conditions, all services that appear on our website are available for immediate delivery through direct download through our website or for sending to the email address indicated.

4. Payment and payment periods

The following forms of payment are accepted:

a. PayPal: the transaction is made by connecting directly to the PayPal payment gateway.

b. Credit Card: the transaction is made by connecting directly with the BANCO DE SANTANDER bank through its payment gateway.

c. Transfer or direct debit: the payment is made through a transfer to the BANCO DE SANTANDER account number that will be indicated.

d. Direct debit: The payment is made through a credit to the account of the bank that you indicate.

QUÉ HACER EN BCN is not aware of the information regarding your credit card. All our payment systems are totally safe.

The payments are prior to the delivery of the service, so QUÉ HACER EN BCN will not provide the requested service until the moment you have received payment for it. QUÉ HACER EN BCN reserves the right to temporarily or permanently cancel the services provided, in the event of any incident regarding the collection thereof.

5. Taxes

Once the selection of services has been completed and prior to the confirmation of the order and before proceeding with the payment, the final price of the purchase will appear on the screen, which will include the VAT/IVA (Value Added Tax), which will be reflected in the moment of making the purchase and on the invoice.

It does not include everything that is not specified in the product description as included.

6. Invoices

When making the corresponding payment, you will receive the invoice in digital format at the email address that you have indicated for this purpose at the time of processing the order. The CUSTOMER is responsible for confirming the receipt of notifications and to inform us of any changes to their data, leaving QUÉ HACER EN exempt from any liability arising from this circumstance.

7. Warranty

On the website of QUÉ HACER EN we strive to provide the highest quality services, although, given the nature thereof, we can not offer a guarantee of satisfaction. In case, for any reason, the virtual download of the product does not work correctly, you must notify us as soon as possible, indicating the incident that we will try, if the error is verified, correct it as soon as possible.

8. Returns

Given the nature of the service object of this contract (digital product) it is not possible to make refunds.

9. Right of Withdrawal

Given the nature of the product (provision of digital content), in accordance with article 103.m of Royal Legislative Decree 1/2007, of November 16, on the Protection of Consumers and Users, the right of withdrawal is not applicable to this contract.

10. Perfection of the contract and modifications of the services

This contract will be perfected with the payment of the product and sending the CUSTOMER a confirmation email with a description of the purchase made.

QUÉ HACER EN reserves the right to modify in any way the characteristics and conditions of its services, always with the aim of improving them and that supposes a benefit for the CLIENT.

11. Obligations of the parties

QUÉ HACER EN undertakes to provide the CLIENT with the services that have been hired by applying the utmost diligence in the provision of the service, as well as to take care of the maintenance of the necessary facilities for the operation of the network, having a technical team to do so and adequate computer.

The CLIENT agrees to use the services made available to them in good faith, without violating the laws in force in any matter or infringing the rights of third parties, as well as the payment of the selected product in the time and manner set out in these conditions. selling.

QUÉ HACER EN does not guarantee that the availability of the service object of this contract will be continuous and uninterrupted, due to circumstances caused by problems in the Internet network, breakdowns in computing devices and other unforeseeable circumstances. Therefore, the CUSTOMER agrees to support these circumstances within reasonable limits, so he expressly renounces to claim QUÉ HACER EN any contractual or extra-contractual liability for possible failures, errors and use of the contracted service.

12. Communications

All notifications between the parties will preferably be made through email. The CUSTOMER is responsible for the confirmation of the receipt of notifications and to inform about QUÉ HACER EN any modification on their data, being this one exonerated of any responsibility derived by this circumstance. In case of modification, the CUSTOMER must inform him of QUÉ HACER EN in the e-mail or telephone numbers indicated on our website.

In compliance with article 21 of Law 34/2002 on Services of the Information Society and Electronic Commerce, we inform you that our commercial shipments and information relating to our website and the services offered therein, will be made by email to the e-mail address that you provide, always with a revocable nature. In any case, you have the option to reject our commercial communications by sending an email to the address indicating the word LOW in the subject.

13. Commitment, acceptance and validity of the contract

The CLIENT acknowledges having read and accepted the legal conditions of use and the privacy policy of the website.

The CLIENT acknowledges that he has understood all the information regarding the services, including, where appropriate, the delivery, offered on our website, as well as all the conditions and stipulations contained in this electronic contract, for which he states that they are sufficient for the exclusion of the error in the consent of this contract, and therefore, accepts them integrally and expressly.

The CUSTOMER is fully aware that the acceptance and execution of this contract will take place through the provision of your data and the click of the corresponding purchase button indicated on the website and that will be perfected with the payment of the service.

14. Applicable Regulations

This contract has a commercial nature, and will be governed and interpreted in accordance with Spanish laws.

In the event of any type of discrepancy or difference between the parties in relation to the interpretation, content or execution of the contract that is not resolved by mutual agreement, the Parties shall submit to the courts or tribunals that are competent in each case .

15. Personal information

In compliance with the Organic Law 15/1999 on Protection of Personal Data, we inform you that the personal data you provide us to carry out the contracting process and those derived from the provision of the service, are confidential and will be incorporated into a file of "Gestión" responsibility of QUÉ HACER EN - MARMED OCIO CULTURA Y GASTRONOMÍA, SL in order to provide you with the contracted items, as well as send you commercial information about our articles and services, including by email.

Also, we inform you that the personal data provided are treated internally and with the utmost confidentiality, applying the security measures regulated in Royal Decree 1720/2007 and that are not published or transmitted to third parties to be used for commercial or promotional purposes.

At any time oppose the reception of our commercial shipments, as well as exercise the rights of access, rectification, cancellation and opposition in the terms legally established before QUÉ HACER EN at the address indicated in the Legal Notice.

In general, it is absolutely forbidden to provide personal data of children under 14 without the consent of parents or legal guardians.

ATTENTION: these General Purchase Conditions have been updated dated 07/24/2017. At any time we can proceed to its modification, as well as vary the relationship of prices and services offered. Please check the date of issue every time you connect to our website and you will be sure that no change has occurred that affects you.

The official rules for the raffle (current)